Regulamin serwisu Eternis Finance

§ 1 Definitions

The following terms shall have the meanings assigned to them below:

Terms and Conditions – this document specifying the rules for the provision of electronic services by the Service Provider.
Service Provider / Company – Eternis Finance spółka z ograniczoną odpowiedzialnością, with its registered office in Warsaw (02-653), al. Niepodległości 18, entered into the Register of Entrepreneurs of the National Court Register under KRS number 001207349, whose registration files are maintained by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division, REGON: 543326050, NIP: 5214142065.
User – any person using the Website.
Website – the Eternis Finance website.
Services – services provided by the Company via the Website as described in these Terms and Conditions.

§ 2 General Provisions

These Terms and Conditions define the rules governing the operation of the Website, the conditions for the provision of the Services specified herein, complaint procedures, and the processing of Users’ personal data.
These Terms and Conditions are made available on the Website in a manner enabling their download, reproduction, recording using the User’s ICT system, and printing. Anyone may ознакомиться with the content of these Terms and Conditions.
The User is obliged to comply with the provisions of these Terms and Conditions.
The Company shall not be liable for problems in the operation of the Website if such problems result from events which the Company, despite exercising due diligence, could not foresee or prevent, including force majeure events.
The Company provides electronic services within the meaning of the Polish Act of 18 July 2002 on Providing Services by Electronic Means (Journal of Laws of 2002, No. 144, item 1204, as amended) (the “Act”).
Use of the Website is entirely voluntary.
Subject to §4 section 4(e) of these Terms and Conditions, the use of the Services ends automatically upon the User leaving the Website, without the need for submitting any separate declaration. In the case of the Service referred to in §4 section 1(e), a User wishing to opt out of marketing communications must notify the Company by withdrawing the granted consent in the manner specified in §6 section 6 of these Terms and Conditions.

§ 3 Conditions for Using the Website

By using the Website, the User accepts these Terms and Conditions.
In order to use the Website properly and fully, the User should have:
1. a mobile phone with Internet access;
2. in the case of using the Website via a web browser, it is recommended to use the latest version thereof (e.g. Mozilla Firefox, Google Chrome, Safari, or other software with similar technical parameters).
Due to the necessity of establishing an Internet connection in order to use the Website, including in particular downloading data from the Website, the operator providing the User with Internet access may charge data transmission fees in accordance with that operator’s price list. The Company does not bear the costs of Internet access related to the User’s use of the Website.
Use of the Website may depend on the User’s consent to the use of cookies. Information regarding cookies used on the Website is available in the Privacy Policy published on the Website.
The User is prohibited from using the Services in a manner contrary to law or good practices.
The User is obliged to:
1. use the Services in accordance with applicable laws, good practices, and these Terms and Conditions, including in particular providing true and complete data when using the Services;
2. refrain from acting to the detriment of other Users;
3. refrain from any actions disrupting the operation of the Website.
The User is prohibited from transmitting unlawful, offensive, misleading content, as well as content containing viruses or capable of causing disruptions or damage to computer systems.

§ 4 Provision of Services

Through the Website, the Company enables:
1. access to information available on the Website;
2. contact with the Company via the contact form available on the Website, including for the purpose of obtaining a vehicle insurance offer;
3. access to documentation relating to insurance activities conducted by partners cooperating with the Company, including in particular CUK Ubezpieczenia Sp. z o.o. with its registered office in Toruń (KRS 0000974038);
4. use of affiliate links published on the Website;
5. consent to marketing communications (commercial information) through the communication channel selected by the User.
The Services referred to above are provided free of charge.
Materials or information published on the Website do not constitute an offer within the meaning of the Polish Civil Code unless explicitly stated otherwise.
Provision of the Services shall occur:
1. in the case of the Service referred to in section 1(a) above – upon the User entering the Website address into the web browser;
2. in the case of the Service referred to in section 1(b) above – upon submission of the completed contact form;
3. in the case of the Service referred to in section 1(c) above – upon downloading the selected documentation;
4. in the case of the Service referred to in section 1(d) above – upon using affiliate links published on the Website. The Company shall not be responsible for the terms and conditions of third-party websites used by the User after accessing them through affiliate links;
5. in the case of the Service referred to in section 1(e) above – upon granting consent to marketing communications (by selecting the checkbox chosen by the User). Granting consent is possible only after completing the contact form referred to in section 1(b) above.

§ 6 Personal Data Protection

As part of providing electronic services, the Company is entitled, pursuant to Article 18(5) of the Polish Act on Providing Services by Electronic Means, to process the following personal data of the User:
1. identifiers of the telecommunications network terminal or ICT system used by the User;
2. information regarding the commencement, termination, and scope of each use of services provided electronically;
3. information regarding the User’s use of services provided electronically.
The controller of the User’s personal data is Eternis Finance spółka z ograniczoną odpowiedzialnością, with its registered office in Warsaw (02-653), al. Niepodległości 18.
In connection with the use of the Website, the Company processes the following personal data collected through:
1. the contact form available on the Website: the User’s name and contact details (email address and phone number);
2. cookies: data relating to the User’s IP address, information regarding the manner of using the Website, browsing duration, User location, type of operating system, and language version used on the device.
The Company processes Users’ personal data for the purpose of enabling the User to use the Website for informational purposes, contacting the User following submission of the contact form available on the Website, sending commercial information for marketing purposes, including information regarding the Company’s products or services, subject to the User granting separate consent for the selected communication channel, asserting or defending against legal claims related to the operation of the Website, handling complaints, preventing crimes and conducting related investigations, and fulfilling obligations imposed on the Company under generally applicable laws, including in particular tax and accounting regulations.
The Company enables Users to exercise the following rights: access to personal data, deletion of data, restriction of processing, data portability, objection to the processing of personal data, and lodging a complaint with the supervisory authority (the President of the Personal Data Protection Office).
In order to exercise the rights referred to above, the User should submit a request via email to: [email protected] or in writing to the Company’s address.
Users’ personal data may be disclosed to authorized public authorities and entities providing services on behalf of the Company, on the basis of concluded agreements and in accordance with the Company’s instructions, including in particular entities providing IT services to the Company.
Furthermore, by completing the contact form on the Website and expressing interest in receiving an insurance offer, the User’s personal data provided through the form will be transferred to the entity on whose behalf we undertake activities related to presenting such offer, namely CUK Ubezpieczenia Sp. z o.o., with its registered office in Toruń (KRS 0000974038), which, upon receiving the User’s personal data, shall become a separate controller of such personal data.
Detailed information regarding the processing of Users’ personal data is available in the Privacy Policy published on the Website.

§ 7 Complaints

The User may submit a complaint concerning, in particular, the functioning of the Website.
Complaints may be submitted in writing to the Company’s address specified in § 1 point 2 of these Terms and Conditions or via email to: [email protected].
The complaint should briefly describe the circumstances justifying the complaint and specify the User’s claims related thereto.
Complaints shall be reviewed by the Company without undue delay, no later than within 14 days from the date of submission by the User.
The Company shall inform the User about the outcome of the complaint procedure in writing or via the email address from which the complaint was submitted.

§ 8 Amendments to the Terms and Conditions

The Company shall be entitled to amend these Terms and Conditions.
In the event of amendments to these Terms and Conditions, the Company shall publish information regarding such amendments on the Website and enable Users to download the amended version of the Terms and Conditions.
Continued use of the Website by the User following the introduction of amendments to these Terms and Conditions by the Company shall constitute acceptance of such amendments.
Amendments to these Terms and Conditions shall enter into force on the day following the expiry of the period referred to in section 2 above, unless the Company specifies a different, longer effective date.

§ 9 Copyright and Intellectual Property Rights

The Website and the works, trademarks, databases, and their selection and arrangement contained therein are protected under applicable laws, including the Polish Act of 4 February 1994 on Copyright and Related Rights, the Polish Act of 27 July 2001 on the Protection of Databases, and the Polish Industrial Property Law Act of 30 June 2000.
Rights to the works, trademarks, and databases made available on the Website are vested in the Company or third parties.
The Website contains content protected by copyright law, industrial property law, and intellectual property rights. All content presented on the Website, including in particular graphics, trademarks, logos, icons, photographs, videos, and other materials, may not be reproduced or distributed in any form or by any means.
By using the Website or the information contained therein, the User does not acquire any rights or licenses to the works or databases.
No part of the publications presented on the Website (including text, graphics, logos, icons, images, photographs, audio files, video files, presentations, software, and any other materials) may be reproduced or distributed without the prior consent of the Company.

§ 14 Final Provisions

Unless otherwise provided in these Terms and Conditions, communication between the Company and the User shall take place:
1. via the Website;
2. in writing: to the Company – at the address specified in § 1 point 2 of these Terms and Conditions; to the User – at the email address or correspondence address provided by the User;
3. electronically to the Company by sending a message to: [email protected], or by phone at: +48 888 370 827.
Any disputes related to participation in the Website under these Terms and Conditions shall be governed by Polish law, and the parties submit to the jurisdiction of Polish courts competent for the Company’s registered office.
The Company reserves the right to temporarily suspend the Website or individual Services in order to carry out maintenance work.
The Company reserves the right to remove or modify the content and functionalities of the Website, as well as to change the rules governing the use of the Website.
These Terms and Conditions shall enter into force on 11.05.2026.