Privacy Policy

Respecting the right to privacy of individuals visiting our website, we hereby declare that the data collected in this way is processed in accordance with national and European legal regulations and under conditions ensuring its security, including confidentiality, availability, integrity, and accountability of the processing activities carried out.

In order to ensure transparency of our data processing activities, we present the personal data protection principles applied by Eternis Finance Sp. z o.o. pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as the “GDPR”).

1. Who is the Controller of Your Personal Data?

The controller of your personal data is the operator of the website www.finance.eternis.pl, i.e. Eternis Finance Sp. z o.o., with its registered office in Warsaw, Aleja Niepodległości 18, 02-653 Warsaw, entered into the Register of Entrepreneurs maintained by the District Court for the Capital City of Warsaw in Warsaw, 13th Commercial Division of the National Court Register under KRS number 0001207349, NIP: 5214142065 (the “Company”).

You may contact the Company via email at: [email protected] or by phone at: +48 888 370 827.

This Privacy Policy applies exclusively to the website www.finance.eternis.pl. If our website contains links to other websites, the Company shall not be responsible for the privacy practices or operating principles of such websites. We recommend reviewing the privacy policy of each website accessed through such links.

In matters concerning the processing of your personal data and the rights related thereto, you may contact the appointed Data Protection Officer via email at [email protected] or in writing to the registered office address of the Company.

2. What Personal Data Do We Process?

In connection with your use of our website, we process the following personal data collected through:

  1. the contact form available on the website: your name and contact details (email address and phone number);
  2. cookies: data relating to your IP address, information regarding the manner in which you use our website, browsing duration, user location, type of operating system, and language version used on the device. Furthermore, the above-mentioned information may be combined with other personal data you have provided to the Company, in particular through the contact form made available to you.

3. What Is the Purpose and Legal Basis for Processing Your Personal Data?

The Company processes your personal data for the following purposes:

  1. enabling you to use our website for informational purposes (legal basis: the Company’s legitimate interest consisting in providing access to our website, ensuring website functionality and optimization, and maintaining the security of IT systems, i.e. Article 6(1)(f) GDPR);
  2. contacting you after you submit the contact form available on the website (legal basis: the Company’s legitimate interest consisting in responding to your request for contact, i.e. Article 6(1)(f) GDPR);
  3. sending commercial information for marketing purposes, including information regarding the Company’s products or services (legal basis: the Company’s legitimate interest pursuant to Article 6(1)(f) GDPR), subject to your separate consent regarding the selected communication channel by checking the appropriate checkbox, in accordance with applicable legal regulations;
  4. asserting or defending against legal claims related to the operation of the website, as well as preventing crimes and conducting related investigations (legal basis: the Company’s legitimate interest pursuant to Article 6(1)(f) GDPR);
  5. fulfilling obligations imposed on the Company by generally applicable provisions of law, including in particular tax and accounting regulations (legal basis: Article 6(1)(c) GDPR).

4. To Whom May We Disclose Your Personal Data?

Your personal data may be disclosed to authorized public authorities and entities providing services on our behalf, based on concluded agreements and in accordance with the Company’s instructions, including in particular entities providing IT services to the Company.

Furthermore, by completing the contact form on our website and expressing interest in receiving an insurance offer, your personal data entered into the form will be transferred to the entity on whose behalf we undertake activities related to presenting such offer to you, namely CUK Ubezpieczenia Sp. z o.o., with its registered office in Toruń (KRS 0000974038). Upon receiving your personal data, this company shall become a separate controller of your personal data.

5. For How Long Will We Process Your Personal Data?

Your personal data will be processed until the legal basis for processing ceases to exist, the purpose of processing has been fulfilled, or the purpose otherwise expires.

Where:

  1. the legal basis for processing is the Company’s legitimate interest, your personal data will be stored until the legitimate interest pursued by the Company has been fulfilled or until you object to the processing of your personal data;
  2. we process personal data on the basis of your consent, such data will be processed until the withdrawal of your consent, without affecting the lawfulness of processing carried out by the Company on the basis of consent before its withdrawal.

The above-mentioned data retention periods may be extended where processing is necessary for the establishment, exercise, or defense of potential legal claims, and thereafter only where and to the extent required by applicable law.

6. Do We Make Automated Decisions Regarding Your Data?

No automated decisions (decisions made without human involvement) will be taken with regard to your personal data, including automated profiling.

7. Cookies

We may collect your data through technologies such as cookies, which enable the identification of your browser or device.

Cookies are IT data, in particular text files, stored on the end device of the website user (computer, tablet, etc.) and intended for the use of the website’s pages. Cookies usually contain the name of the website from which they originate, the duration of their storage on the end device, and a unique number. Cookies identify the computer and browser data used to browse websites, for example, they allow us to determine whether a given computer has previously visited the website. Data obtained from cookies is not in any way combined with users’ personal data, does not affect the operation of end devices, and does not cause configuration changes to software installed on such devices.

The following types of cookies are used within our website:

Essential cookies

These cookies are necessary for the operation of our website and cannot be switched off in our systems. They are usually set only in response to actions taken by the user which amount to a request for services, such as setting privacy preferences or filling in forms. These cookies do not store any information that would enable user identification.

Preference cookies

Preference cookies enable the website to remember information that changes the appearance or operation of the website, such as the preferred language or the region in which the user is located.

Statistical cookies

These cookies help us understand how users behave on the website and how often they visit it.

Marketing cookies

These cookies are used to track user traffic on our website. Their purpose is to display personalized advertisements to users.

Unclassified cookies

These are cookies that are currently in the process of being classified together with the providers of individual cookies.

The retention periods for individual cookies are as follows:

Required (Essential) Cookies
Name Provider Purpose Expiry Time
CookieConsent eternis.pl Remembers the user’s cookie preferences 1 year
cc_cookie eternis.pl Stores user choices in the consent banner 1 year
Analytical and Marketing Cookies
Name Provider Purpose Expiry Time
_ga Google Analytics User identification 2 years
_gid Google Analytics User session identification 24 hours
_gat Google Analytics Request rate limiting 1 minute
_ga_TZP43F1HJC Google Analytics GA configuration 2 years
_ga_KZTZ4G8WWS Google Analytics GA configuration 2 years
_gac_UA-189974958-1 Google Ads Conversion tracking 90 days
_gcl_aw Google Ads Conversion tracking 90 days
_gcl_gs Google Ads Session measurement 90 days
_gcl_au Google Ads Remarketing 90 days
IDE DoubleClick/Google Ads Remarketing, display advertising 13 months
test_cookie DoubleClick/Google Ads Cookie functionality testing 15 minutes
dc_gtm Google Tag Manager GTM tag operation 1 minute
_cs_id ContentSquare User behavior analytics 1 year
_cs_c ContentSquare User behavior analytics 1 year
_cs_s ContentSquare Session analytics Until browser is closed
hjSessionUser* Hotjar Anonymous ID for behavior analysis 1 year
_fbp Facebook Remarketing (Facebook Ads) 90 days
_uetsid Microsoft Ads Conversion tracking (Bing Ads) 24 hours
_uetvid Microsoft Ads Remarketing 13 months
MUID Microsoft Ads User identifier 13 months
_tt_enable_cookie TikTok TikTok tracking support 13 months
_ttp TikTok TikTok user identifier 13 months
ttcsid TikTok TikTok tracking session 13 months
ttcsid_CKAIMORC77U6580FCIA0 TikTok TikTok tracking session 13 months
uid Adform User identifier 2 years
C Adform Personalized advertising 1 year

Through the above-mentioned cookies, we may collect the following information:

  1. identifiers of cookies installed on the end device and their storage duration;
  2. information regarding the use of our website, including browsing duration, user location, device type, IP address, operating system and its version used on the device, and the user’s web browser.

The above-mentioned cookies are stored on your device for the period specified in their parameters or until deleted by you in the manner described below.

Information regarding the removal of software from the user’s end device and changing cookie settings can be found in the user’s web browser. Typically, web browsers (software used for browsing websites) allow cookies to be stored on the user’s end device by default.

Information regarding disabling cookies can be found on the websites of the respective browsers:

  • Opera browser: https://help.opera.com/pl/latest/web-preferences/#cookies
  • Firefox browser: https://support.mozilla.org/pl/kb/wzmocniona-ochrona-przed-sledzeniem-firefox-desktop
  • Google Chrome browser: https://support.google.com/accounts/answer/32050
  • Internet Explorer 10 browser: https://support.microsoft.com/pl-pl/hub/4338813/windows-help?os=windows-10
  • Microsoft Edge browser: edge://settings/content/cookies
  • Safari browser: https://support.apple.com/pl-pl/HT201265

You may change your cookie settings at any time. These settings may be changed in particular so as to block the automatic handling of cookies in the settings of your web browser or inform you each time cookies are placed on your device. Furthermore, you may opt out of cookies used for profiling based on your interests in order to display personalized advertisements.

8. What Rights Do You Have in Connection with the Processing of Your Personal Data?

The Company enables you to exercise the following rights:

  1. access to data – you are entitled to obtain access to your personal data and receive a copy thereof. Furthermore, you have the right to obtain information concerning, in particular, the purpose of processing, categories of processed data, recipients of the data, the planned storage period, and your rights;
  2. deletion of data – if your personal data is no longer necessary for the purpose for which it was collected, or if you object to the processing and there are no overriding legitimate grounds for processing, or where you believe that we process your data unlawfully, you have the right to request deletion of all or part of your data. This right shall not apply where the data is necessary for the establishment, exercise, or defense of legal claims or for compliance with a legal obligation to process or retain data under applicable law;
  3. restriction of processing – if, in your opinion, we hold inaccurate data about you, process your data without a legal basis, or if you do not wish us to delete your data because it is necessary for the establishment, exercise, or defense of legal claims, or during the period preceding your objection to processing, you have the right to request restriction of processing solely to storage or other activities agreed with you. Despite exercising this right, we may continue processing your data for the establishment, exercise, or defense of legal claims;
  4. data portability – you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that such data be transferred to another controller, where your data is processed on the basis of your consent or a contract concluded with you and where such processing is carried out by automated means;
  5. objection to processing of personal data – for reasons related to your particular situation, you may object at any time to the processing of your personal data where such processing is based on our legitimate interest. Following your objection, we will no longer process your personal data on the aforementioned basis unless we demonstrate compelling legitimate grounds for processing overriding your interests, rights, and freedoms or grounds for the establishment, exercise, or defense of legal claims;
  6. lodging a complaint with a supervisory authority – if you believe that we process your personal data unlawfully, you have the right to lodge a complaint with the competent supervisory authority, namely the President of the Personal Data Protection Office with its registered office in Warsaw.

If you wish to exercise any of the above rights, please submit your request via email to [email protected] or in writing to the Company’s address.

Please note that the above rights are not absolute and may not apply in every case of personal data processing carried out by us.

We also inform you that prior to implementing the above rights, we are obliged to verify the identity of the person submitting the request as the data subject concerned by the request.

9. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy. Any changes to this document will be promptly announced on this page.

We will be happy to answer any additional questions regarding this document or the website in general.

Implementation Date: 11.05.2026